1. Free Trial
Eligible plans include a 1-day free trial. No subscription fee is due during the trial period. If a payment method is collected, billing may begin automatically after the trial unless you cancel beforehand.
2. Setup Fee
There is no separate setup fee unless a specific offer clearly states otherwise.
3. Cancellation
You may cancel your recurring subscription before the next renewal date. Once cancelled, future renewal charges stop.
4. Refund Requests
If you believe you were charged incorrectly or after a timely cancellation, contact us promptly with the relevant transaction information.
5. Refund Review
Refund requests are reviewed based on the circumstances of the charge and applicable law. Where approved, refunds are returned to the original payment method.
6. Contact
For billing support, call +65 9292 8920 or use the Contact page.